Planned Maintenance In Progress

Updated a few seconds ago

Open Infra - Planned Outage - Ponder, TX - 20260113Planned Maintenance

Description

Start date and time: 2026-01-13 06:00:00 End date and time: 2026-01-13 13:00:00 Affected postal codes: 76259, 76226, 76247, 76266, 76227, 75247, 75159, 76207, 75161 Services may be impacted in this window while systems undergo maintenance.

Components

Open Infra

Locations

Ponder, TX

Schedule

January 13, 2026 5:00AM - 12:00PM MST


January 13, 2026 5:00AM MST
UPDATE

Open Infra - Planned Outage - Ponder, TX - 20260113 has started.

Company Infrastructure




Operational


Cloud Services




Operational


Cooling




Operational


Hosting Services




Operational


Network




Operational


Open Infra




Planned Maintenance


Power




Operational


Utopia




Operational


Website




Operational


Voice




Operational


General Facility Maintenance




Operational


4

Upcoming Maintenances

2

Incidents Last 30 Days

5

Maintenances Last 30 Days

External Services

MS Office365

Status.io

Scheduled Maintenance

Voonami Network Maintenance 1/14/2026Planned Maintenance

Schedule

January 14, 2026 6:00AM - 11:59PM MST

Components

Network

Locations

Voonami slc1 Data Center, Voonami slc2 Data Center

Description

Maintenance will be conducted to move circuits on several core links in preparation for replacement hardware. No downtime or interruption is expected to any service during this maintenance.
Voonami Business and Residential Voice Services Maintenance 20260114Planned Maintenance

Schedule

January 14, 2026 8:00PM - 11:00PM MST

Components

Voice

Locations

Business Voice, Residential Voice

Description

There will be a brief disruption to phone service during this maintenance window. Downtime is expected to be minimal.
UTOPIA Maintenance: Payson, UT. Power Supply Maintenance 1/23/26Planned Maintenance

Schedule

January 23, 2026 12:01AM - 6:00AM MST

Components

Utopia

Locations

Payson, UT

Description

UTOPIA will be performing maintenance on the power supply in Payson, Utah, on 1/23/2026. MAINTENANCE START TIME: 01/23/2026 12:01 AM MST MAINTENANCE STOP TIME: 01/23/2026 06:00 AM MST SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
UTOPIA Maintenance: Layton, UT. Power Supply Maintenance 1/23/26 Planned Maintenance

Schedule

January 23, 2026 12:01AM - 6:00AM MST

Components

Utopia

Locations

Layton, UT

Description

UTOPIA will be performing maintenance on the power supply in Layton, Utah, on 1/23/2026. MAINTENANCE START TIME: 01/23/2026 12:01 AM MST MAINTENANCE STOP TIME: 01/23/2026 06:00 AM MST SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

History (Last 7 days)

Voonami residential internet service issues - 01/11/2026 Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Utopia


Locations

General



January 11, 2026 4:32PM MST
INVESTIGATING

We are currently investigating reports of issues with Voonami Residential internet service. We will follow up with additional updates as soon as possible. If you have any questions, please reach out to Voonami support at Support 801-995-4050.

January 11, 2026 8:17PM MST
RESOLVED

We have been working with our fiber provider partners regarding the internet service issues reported today 20260111. A believe a fix is now in place. Please perform the following step to restore your internet connection: Power cycle your router by removing it from power for 30 seconds. Then reconnect the power. Connectivity should be restored once the device boots back up. If you experience any further connectivity issues please contact our support team at 801-995-4050, or via e-mail to support at Voonami.com. Support is available 24/7
Voonami Business Voice Service Maintenance 20260107Planned Maintenance

Description

There will be a brief disruption to phone service during this maintenance window. Downtime is expected to be minimal.


Components

Voice


Locations

Business Voice


Schedule

January 7, 2026 8:00PM - January 7, 2026 11:00PM MST


January 7, 2026 8:00PM MST
UPDATE

Voonami Business Voice Service Maintenance 20251203 has started.

January 7, 2026 11:00PM MST
UPDATE

Voonami Business Voice Service Maintenance 20251203 is complete. If you need assistance please contact Voonami Support at 801-995-4050.
Voonami Generator Preventative Maintenance - 20260107Planned Maintenance

Description

Voonami will be undergoing regular Generator preventative maintenance work at our Orem facility (slc1) on 20260107. There is no anticipated impact to services.


Components

Power


Locations

Voonami slc1 Data Center


Schedule

January 7, 2026 8:00AM - January 7, 2026 2:00PM MST


January 7, 2026 8:00AM MST
UPDATE

Voonami Generator Preventative Maintenance - 20260107 is starting.

January 7, 2026 2:00PM MST
UPDATE

Voonami Generator Preventative Maintenance - 20260107 is complete.