Planned Maintenance In Progress

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Utopia Maintenance - West Point, Utah 10/20 - 10/23Planned Maintenance

Description

We will be replacing hardware and doing network maintenance during these times. Scope of impact will affect West Point, Utah for the following maintenance window: MAINTENANCE START TIME: 10/20/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/23/2025 04:00 PM MDT Updated: 10/08/2025 09:52 AM MDT - Residential customers will be moved during the day 10/20/2025 - 10/23/2025 between the hours of 8AM-4PM everyday. SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. UPDATES: 10/08/2025 12:21 PM MDT - Business customers was added to this maintenance. We also decided to do all residential/business customers Mon-Thur from 12am-6am due to the amount of customers that are being moved. 10/20/2025-10/24/2025 10/08/2025 09:52 AM MDT - Residential customers will be moved during the day 10/20/2025 - 10/23/2025 between the hours of 8AM-4PM everyday.

Components

Utopia

Locations

West Point, UT

Schedule

October 20, 2025 8:00AM - October 23, 2025 4:00PM MDT


October 20, 2025 8:00AM MDT
[Update] Scheduled Maintenance will begin soon: We will be replacing hardware and doing network maintenance during these times. Scope of impact will affect West Point, Utah for the following maintenance window: MAINTENANCE START TIME: 10/20/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/23/2025 04:00 PM MDT Updated: 10/08/2025 09:52 AM MDT - Residential customers will be moved during the day 10/20/2025 - 10/23/2025 between the hours of 8AM-4PM everyday.
UTOPIA: OR009 (Orem, Utah) switch retirement 20251021Planned Maintenance

Description

DESCRIPTION: UTOPIA Maintenance OR009 switch retirement for residential customers 10/21/2025 CATEGORY: Network Hardware Device/Replacement MAINTENANCE START TIME: 10/21/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/21/2025 05:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Components

Utopia

Locations

Orem, UT

Schedule

October 21, 2025 8:00AM - 5:00PM MDT


October 21, 2025 8:00AM MDT
[Update] UTOPIA: OR009 (Orem, Utah) switch retirement 20251021 has begun.

Company Infrastructure




Operational

Cloud Services




Operational

Cooling




Operational

Hosting Services




Operational

Network




Operational

Open Infra




Operational

Power




Operational

Utopia




Planned Maintenance

Website




Operational

Voice




Operational

General Facility Maintenance




Operational

9

Upcoming Maintenances

2

Incidents Last 30 Days

31

Maintenances Last 30 Days

External Services

MS Office365

Status.io

Scheduled Maintenance

UTOPIA Maintenance: West Valley, UT. Hardware Replacement 10/22/25.Planned Maintenance

Schedule

October 22, 2025 8:00AM - 4:00PM MDT

Components

Utopia

Locations

West Valley City, UT

Description

UTOPIA will be replacing hardware in West Valley City, Utah, on 10/22/2025. MAINTENANCE START TIME: 10/22/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/22/2025 04:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
UTOPIA Fiber Maintenance OR009 Orem, UT 10/22/2025Planned Maintenance

Schedule

October 22, 2025 8:00AM - 5:00PM MDT

Components

Utopia

Locations

Orem, UT

Description

MAINTENANCE START TIME: 10/22/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/22/2025 05:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
UTOPIA: LA003 switch retirement for Layton, UT customers 10/22/2025 Planned Maintenance

Schedule

October 22, 2025 8:00AM - 4:00PM MDT

Components

Utopia

Locations

Layton, UT

Description

DESCRIPTION: UTOPIA Maintenance LA003 switch retirement for residential customers 10/22/2025 CATEGORY: Network Hardware Device/Replacement MAINTENANCE START TIME: 10/22/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/22/2025 04:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
Voonami Business and Residential Voice server updates 20251022Planned Maintenance

Schedule

October 22, 2025 11:00PM - 11:30PM MDT

Components

Voice

Locations

Business Voice, Residential Voice

Description

There will be a brief disruption to phone service in this maintenance window for software updates. Downtime is expected to be 5 minutes or less.
UTOPIA Maintenance: Layton, UT. Hardware Replacement 10/23/25.Planned Maintenance

Schedule

October 23, 2025 8:00AM - 4:00PM MDT

Components

Utopia

Locations

Layton, UT

Description

UTOPIA will be replacing hardware in Layton, Utah, on 10/23/2025. MAINTENANCE START TIME: 10/23/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/23/2025 04:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
UTOPIA Maintenance: West Valley City, UT. Hardware Replacement 10/24/25Planned Maintenance

Schedule

October 24, 2025 12:01AM - 6:00AM MDT

Components

Utopia

Locations

West Valley City, UT

Description

UTOPIA will be replacing hardware in West Valley City, Utah, on 10/24/2025. MAINTENANCE START TIME: 10/24/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/24/2025 06:00 AM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
UTOPIA Maintenance: West Valley City, UT. Hardware Replacement 10/24/25. Planned Maintenance

Schedule

October 24, 2025 8:00AM - 4:00PM MDT

Components

Utopia

Locations

West Valley City, UT

Description

UTOPIA will be replacing hardware in West Valley City, Utah, on 10/24/2025. MAINTENANCE START TIME: 10/24/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/24/2025 04:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
UTOPIA: WV002 switch retirement for West Valley, UT 10/24/2025 Planned Maintenance

Schedule

October 24, 2025 8:00AM - 4:00PM MDT

Components

Utopia

Locations

West Valley City, UT

Description

DESCRIPTION: UTOPIA Maintenance WV002 switch retirement for residential 10/24/2025 CATEGORY: Network Hardware Device/Replacement MAINTENANCE START TIME: 10/24/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/24/2025 04:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
UTOPIA Maintenance: Midvale, UT. Hardware Replacement 10/30/25.Planned Maintenance

Schedule

October 30, 2025 8:00AM - 4:00PM MDT

Components

Utopia

Locations

Midvale, UT

Description

UTOPIA will be replacing hardware in Midvale, Utah, on 10/30/2025. MAINTENANCE START TIME: 10/30/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/30/2025 04:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

History (Last 7 days)

Utopia: OR021 (Orem, Utah) switch retirement 20251015Planned Maintenance

Description

TICKET SUBJECT: OR021 switch retirement 10/15/2025 residential customers TICKET NUMBER: 22398 DESCRIPTION: UTOPIA Maintenance OR021 switch retirement 10/15/2025 residential customers CATEGORY: Network Hardware Device/Replacement MAINTENANCE START TIME: 10/15/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/15/2025 05:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.


Components

Utopia


Locations

Orem, UT


Schedule

October 15, 2025 8:00AM - October 15, 2025 5:00PM MDT


October 15, 2025 8:00AM MDT
[Update] Utopia: OR021 (Orem, Utah) switch retirement 20251015 has begun

October 15, 2025 5:00PM MDT
[Update] Utopia: OR021 (Orem, Utah) switch retirement 20251015 is complete. If you are having any issues with your connection please contact Voonami support at 801-995-4050.
Voonami Maintenance: Network Hardware Installation 10/15/25Planned Maintenance

Description

We will be installing additional hardware to facilitate long distance transport. No downtime is expected during this maintenance.


Components

Network


Locations

Voonami slc1 Data Center, Campus Business ISP Services


Schedule

October 15, 2025 8:00AM - October 15, 2025 4:55PM MDT


October 15, 2025 8:00AM MDT
[Update] Maintenance to install additional hardware to facilitate long distance transport has begun. No downtime is expected during this maintenance.

October 15, 2025 4:55PM MDT
[Update] Maintenance to install additional hardware to facilitate long distance transport is complete. No downtime is expected during this maintenance.