Active Incident

Updated a few seconds ago

Open Infra Outage #2492 - Pilot Point TexasPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Open Infra

Locations

Pilot Point, TX


June 24, 2026 10:49AM MDT
INVESTIGATING

Open Infra has identified an outage in the Pilot Point area and they are actively investigating. We will provide further updates as we receive them.

Company Infrastructure




Operational

Cloud Services




Operational

Cooling




Operational

Hosting Services




Operational

Network




Operational

Open Infra




Partial Service Disruption

Power




Operational

Utopia




Operational

Website




Operational

Voice




Operational

General Facility Maintenance




Operational

2

Upcoming Maintenances

6

Incidents Last 30 Days

11

Maintenances Last 30 Days

External Services

MS Office365

Status.io

Scheduled Maintenance

Voonami SLC2 HVAC Preventive Maintenance 20260626Planned Maintenance

Schedule

June 26, 2026 8:00AM - 5:00PM MDT

Components

General Facility Maintenance

Locations

Voonami slc2 Data Center

Description

Voonami will be undergoing regular HVAC preventative maintenance work at our West Valley City facility on 06/26/2026. There is no anticipated impact to services.
WH001 Power maintenance 20260701Planned Maintenance

Schedule

July 1, 2026 12:01AM - 6:00AM MDT

Components

Utopia

Locations

Woodland Hills, UT

Description

TICKET SUBJECT: WH001 Power maintenance 7/1/2026 TICKET NUMBER: 26848 DESCRIPTION: UTOPIA Maintenance WH001 Power maintenance 7/1/2026 CATEGORY: Power Device/Replacement MAINTENANCE START TIME: 07/01/2026 12:01 AM MDT MAINTENANCE STOP TIME: 07/01/2026 06:00 AM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

History (Last 7 days)

Service Disruption | Utopia | Orem, UTPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Utopia


Locations

Orem, UT



June 19, 2026 7:11PM MDT
INVESTIGATING

UTOPIA Incident: Outage - Orem Status: Investigating Time: Jun 19, 7:06 PM MDT We have been alerted to an outage in the Utopia footprint in Orem, UT. We are working with our team and Utopia to address this issue.

June 20, 2026 4:26AM MDT
RESOLVED

UTOPIA Fiber has resolved the outage in Orem. Services for affected customers have been restored.
Open Infra Outage #2470 - Pilot Point, TX - 20260619Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Open Infra


Locations

Pilot Point, TX



June 19, 2026 9:02AM MDT
IDENTIFIED

Outage Number: #2470 Start date and time: 2026-06-19 09:44:19 CDT Affected cities: Pilot point Affected postalcodes: 76258, 76227 Description: We have identified an outage and there is currently no estimated time of restoration. We will update when there is more information.

June 19, 2026 12:16PM MDT
RESOLVED

The outage has been resolved. For any other issues please contact Voonami Support 801 995 4050.
Service Disruption Affecting Customers in Pilot Point, TXService Disruption

Incident Status

Service Disruption


Components

Open Infra


Locations

Pilot Point, TX, Ponder, TX



June 18, 2026 12:33AM MDT
INVESTIGATING

We are currently receiving multiple reports of customers experiencing service disruptions in the Pilot Point, Texas area. Our team is actively investigating the issue and coordinating with the appropriate providers to determine the cause and restore service as quickly as possible.

June 18, 2026 1:33AM MDT
IDENTIFIED

Issue Identified - and a resolution has been implementd

June 18, 2026 1:35AM MDT
MONITORING

Issue resolved

June 18, 2026 6:59AM MDT
RESOLVED

Issue resolved
UTOPIA Maintenance: Orem, UT. Power Device Testing 20260618Planned Maintenance

Description

DESCRIPTION: UTOPIA Maintenance OR028 power maintenance 6/18/2026 CATEGORY: Power Device/Testing MAINTENANCE START TIME: 06/18/2026 12:01 AM MDT MAINTENANCE STOP TIME: 06/18/2026 06:00 AM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.


Components

Utopia


Locations

Orem, UT


Schedule

June 18, 2026 12:01AM - June 18, 2026 6:00AM MDT


June 18, 2026 12:01AM MDT
UPDATE

Orem, UT. Power Device Testing 20260618 is starting

June 18, 2026 6:00AM MDT
UPDATE

Orem, UT. Power Device Testing 20260618 is starting
Voonami: Zimbra Email Maintenance - 2026-06-17Planned Maintenance

Description

Zimbra and managed email services will be temporarily unavailable. Inbound and outbound email deliveries may be delayed until this maintenance is complete.


Components

Hosting Services


Locations

Zimbra Email


Schedule

June 17, 2026 10:00PM - June 17, 2026 11:00PM MDT


June 17, 2026 10:00PM MDT
UPDATE

Scheduled maintenance is starting.

June 17, 2026 11:00PM MDT
UPDATE

Scheduled maintenance is complete.