Active Incident

Updated a few seconds ago

Open Infra Outage - Pilot Point, TX - 20260812Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Open Infra

Locations

Pilot Point, TX


August 12, 2026 1:15PM MDT
IDENTIFIED

Open Infra is experiencing a network outage in Pilot Point, TX They have identified a potential equipment issue and are actively working to restore service. We will continue to post updates as we receive them.

Company Infrastructure




Operational

Cloud Services




Operational

Cooling




Operational

Hosting Services




Operational

Network




Operational

Open Infra




Partial Service Disruption

Power




Operational

Utopia




Operational

Website




Operational

Voice




Operational

General Facility Maintenance




Operational

1

Upcoming Maintenances

5

Incidents Last 30 Days

9

Maintenances Last 30 Days

External Services

MS Office365

Status.io

Scheduled Maintenance

UTOPIA Maintenance: Murray, UT - Fiber Repair 20260826Planned Maintenance

Schedule

August 26, 2026 8:00PM - August 27, 2026 6:00AM MDT

Components

Utopia

Locations

Murray, UT

Description

UTOPIA is conducting a fiber repair in the Murray, UT area. DESCRIPTION: UTOPIA Maintenance MUMD1.6 Backbone fiber repair 8/26/2026 CATEGORY: Fiber Repair/AerialCableDamage MAINTENANCE START TIME: 08/26/2026 08:00 PM MDT MAINTENANCE STOP TIME: 08/27/2026 06:00 AM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

History (Last 7 days)

Utopia Maintenance: Power Device Replacement 20260810Planned Maintenance

Description

DESCRIPTION: UTOPIA Maintenance OR033 power maintenance CATEGORY: Power Device/Repair MAINTENANCE START TIME: 08/10/2026 07:00 PM MDT MAINTENANCE STOP TIME: 08/10/2026 10:00 PM MDT SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.


Components

Utopia


Locations

Orem, UT


Schedule

August 10, 2026 7:00PM - August 10, 2026 10:00PM MDT


August 10, 2026 7:00PM MDT
UPDATE

Utopia Maintenance: Power Device Replacement is starting

August 10, 2026 10:00PM MDT
UPDATE

Utopia Maintenance: Power Device Replacement is complete
UTOPIA: Outage - Woodland Hills, UT 20260806Service Disruption

Incident Status

Service Disruption


Components

Utopia


Locations

Woodland Hills, UT



August 6, 2026 10:13AM MDT
INVESTIGATING

We have been alerted to an outage in the UTOPIA WH001 footprint in Woodland Hills, UT. We will provide updates when more information is available. DESCRIPTION: UTOPIA Network Outage CATEGORY: Network Hardware Other START TIME: 08/06/2026 09:57 AM MDT END TIME: SCOPE OF IMPACT: Customers affected may be without service.

August 6, 2026 10:50AM MDT
IDENTIFIED

Utopia has provided an update about the outage: DESCRIPTION: UTOPIA Network Outage CATEGORY: Network Hardware Other START TIME: 08/06/2026 09:57 AM MDT END TIME: SCOPE OF IMPACT: Customers affected may be without service. UPDATES: 08/06/2026 10:44 AM MDT - This appears to be a fiber cut. We have a field service technician in route to locate the damage.

August 6, 2026 12:35PM MDT
IDENTIFIED

UTOPIA has provided an update about the outage: DESCRIPTION: UTOPIA Network Outage CATEGORY: Network Hardware Other START TIME: 08/06/2026 09:57 AM MDT END TIME: SCOPE OF IMPACT: Customers affected may be without service. UPDATES: 08/06/2026 12:20 PM MDT - Fiber damage has been located. We are waiting to hear how long they think it will take to repair. We will keep everyone posted. 08/06/2026 10:44 AM MDT - This appears to be a fiber cut. We have a field service technician in route to locate the damage. No ETR at this time.

August 6, 2026 2:01PM MDT
IDENTIFIED

UTOPIA has provided an additional update for the outage: DESCRIPTION: UTOPIA Network Outage CATEGORY: Network Hardware Other START TIME: 08/06/2026 09:57 AM MDT END TIME: SCOPE OF IMPACT: Customers affected may be without service. UPDATES: 08/06/2026 01:54 PM MDT - ETR is 10PM 08/06/2026 12:20 PM MDT - Fiber damage has been located. We are waiting to hear how long they think it will take to repair. We will keep everyone posted. 08/06/2026 10:44 AM MDT - This appears to be a fiber cut. We have a field service technician in route to locate the damage. No ETR at this time.

August 6, 2026 8:15PM MDT
RESOLVED

UTOPIA has resolved the outage in Woodland Hills, UT 20260806. Service is now restored. If your service doesn't immediately return, please power-cycle your fiber ONT and router. Thank you for your patience.
Voonami SLC2 Chiller Routine Maintenance 20260806Planned Maintenance

Description

Voonami will be undergoing a routine chiller maintenance at our West Valley City data center on 08/06/2026. There is no anticipated impact to services.


Components

General Facility Maintenance


Locations

Voonami slc2 Data Center


Schedule

August 6, 2026 9:00AM - August 6, 2026 5:00PM MDT


August 6, 2026 9:00AM MDT
UPDATE

Voonami SLC2 Chiller Routine Maintenance 20260806 is starting.

August 6, 2026 5:00PM MDT
UPDATE

Voonami SLC2 Chiller Routine Maintenance 20260806 is complete.
Voonami SLC2 Chiller Routine Maintenance 20260805Planned Maintenance

Description

Voonami will be undergoing a routine chiller maintenance at our West Valley City data center on 08/05/2026. There is no anticipated impact to services.


Components

General Facility Maintenance


Locations

Voonami slc2 Data Center


Schedule

August 5, 2026 1:30PM - August 5, 2026 5:00PM MDT


August 5, 2026 1:33PM MDT
UPDATE

Voonami SLC2 Chiller Routine Maintenance 20260806 is starting.

August 5, 2026 5:00PM MDT
UPDATE

Voonami SLC2 Chiller Routine Maintenance 20260806 is complete.