Planned Maintenance In Progress

Updated a few seconds ago

UTOPIA Maintenance: Layton, UT. Emergency Hardware Troubleshooting 12/05/25.Planned Maintenance

Description

UTOPIA is performing emergency hardware troubleshooting in Layton, Utah, on 12/05/2025. MAINTENANCE START TIME: 12/05/2025 12:01 AM MST MAINTENANCE STOP TIME: 12/05/2025 06:00 AM MST SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Components

Utopia

Locations

Layton, UT

Schedule

December 5, 2025 12:01AM - 6:00AM MST


December 5, 2025 12:01AM MST
UPDATE

Scheduled maintenance has started.

Company Infrastructure




Operational

Cloud Services




Operational

Cooling




Operational

Hosting Services




Operational

Network




Operational

Open Infra




Operational

Power




Operational

Utopia




Planned Maintenance

Website




Operational

Voice




Operational

General Facility Maintenance




Operational

1

Upcoming Maintenances

4

Incidents Last 30 Days

15

Maintenances Last 30 Days

External Services

MS Office365

Status.io

Scheduled Maintenance

Voonami Residential Voice Service Maintenance 20251210Planned Maintenance

Schedule

December 10, 2025 8:00PM - December 11, 2025 6:00AM MST

Components

Voice

Locations

Residential Voice

Description

There will be a brief disruption to phone service during this maintenance window. Downtime is expected to be minimal.

History (Last 7 days)

Voonami Business Voice Service Maintenance 20251203Planned Maintenance

Description

There will be a brief disruption to phone service during this maintenance window. Downtime is expected to be minimal.


Components

Voice


Locations

Business Voice


Schedule

December 3, 2025 8:00PM - December 4, 2025 6:00AM MST


December 3, 2025 8:00PM MST
UPDATE

Voonami Business Voice Service Maintenance 20251203 has started.

December 4, 2025 6:00AM MST
UPDATE

Voonami Business Voice Service Maintenance 20251203 is complete. If you need assistance please contact Voonami Support at 801-995-4050.
Utopia: Emergency maintenance on LA026-ADS-7001 20251204Planned Maintenance

Description

DESCRIPTION: UTOPIA Maintenance Emergency maintenance on LA026-ADS-7001 CATEGORY: Network Hardware Device/Troubleshooting MAINTENANCE START TIME: 12/04/2025 12:01 AM MST MAINTENANCE STOP TIME: 12/04/2025 06:00 AM MST SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.


Components

Utopia


Locations

Layton, UT


Schedule

December 4, 2025 12:01AM - December 4, 2025 6:00AM MST


December 4, 2025 12:01AM MST
UPDATE

Utopia: Emergency maintenance on LA026-ADS-7001 20251204 has started.

December 4, 2025 6:00AM MST
UPDATE

Utopia: Emergency maintenance on LA026-ADS-7001 20251204 is now complete.
Network Outage - Pilot Point, TX 20251202Service Disruption

Incident Status

Service Disruption


Components

Open Infra


Locations

Pilot Point, TX



December 2, 2025 12:28PM MST
INVESTIGATING

We have been made aware of an outage affecting residential internet services in the area of Pilot Point, TX. We are investigating this issue currently and will update when we have more information.

December 2, 2025 3:23PM MST
INVESTIGATING

Our technicians are working to resolve this issue. When we have more information or an estimated time for services to be restored we will send further updates.

December 2, 2025 5:26PM MST
INVESTIGATING

Open Infra field technicians are on-site working to resolve the outage. No estimated time of restoration at the moment. Thank you.

December 2, 2025 5:58PM MST
MONITORING

Our data indicates that services have been restored. Intermittent disruption over the next few hours may be possible. Customers in the affected area (Pilot Point, Texas) should see their services restored shortly. We recommend that affected customers reboot their router and/or ONT (Optical Network Terminal) equipment if they're still experiencing issues.

December 2, 2025 7:02PM MST
INVESTIGATING

Services to the Pilot Point area have been partially resolved, but some areas are still experiencing service disruption. Open Infra is still actively working to restore services.

December 3, 2025 4:18AM MST
RESOLVED

Service has been restored